Terms of Service

Revision: 1.0
Published: 21 September 2026
Effective from: 5 October 2026
Permanent address: /offer
Archive of previous revisions: /legal/archive

0. Who you are contracting with

"Minice" is a trading name of Mykhailo Samiliak, a sole proprietor registered in the State of Washington, United States of America. In this document "we", "us" and "our" mean that person; "you" means the person using the service.

Contact for everything in this document: contact@minice.ai. There is no other channel, and we do not ask you to telephone anyone.

1. What this document is, and what it is not

These Terms govern your use of astra.minice.ai and of what you buy here. Three other documents sit beside them and are part of the same agreement:

Where they say something about their own subject, they win over this document. In particular, this document deliberately states no refund period and no refund condition — those live in one place, so there is never a second copy to disagree with the first.

2. What we sell

2.1 The Astra licence. A perpetual, non-exclusive licence to use the Astra program on your own computer. One payment. It does not expire, nothing renews, and no further money is taken. What you may do with the program is the [EULA](/eula). The licence is recorded against the account you are signed in to when you buy it.

2.2 Astra Plus and Astra Pro. A monthly subscription to our cloud service. The service routes your requests to third-party providers of AI and speech synthesis and gives you an allowance of credits for the month. We do not run our own generative models; we authorise and deliver requests between your copy of Astra and those external services.

2.3 They are separate purchases, and this is the rule everything else follows from. A subscription is an addition to Astra, not a way of getting it. Buying a subscription does not give you the Astra licence and never will. Cancelling a subscription does not take the licence away.

2.4 The free plan means "owns Astra, subscribes to nothing". It does not mean "registered an account".

3. Your account

3.1 You need an account to buy anything here. You are responsible for what happens under it and for keeping your sign-in credentials to yourself.

3.2 Tell us at contact@minice.ai if you believe someone else has access to your account.

3.3 One person, one account. Buying on behalf of an organisation is fine; sharing one account between people is not, and it is the one thing most likely to look like abuse from our side.

4. Buying

4.1 Prices are shown on the product page before you pay, in the currency shown there. Any price shown before general release is promotional and may change at release.

4.2 Payment is taken by our payment provider on its own pages. Your card details are entered there. This site never receives them and we never store them.

4.3 Subscriptions renew automatically every month until you cancel. The amount, the interval and the fact that it repeats are shown before you pay. You can cancel at any time from your profile page on this site — online, in the same account you bought from. Cancelling stops the next charge and you keep access to the end of the period already paid for.

4.4 If we change a renewal price we tell you by email at least 14 days before it takes effect, and you may cancel before the new price is charged.

4.5 Immediate delivery, and what it does NOT cost you. Digital purchases here are delivered at once. The law would let us end your right of withdrawal by asking you to request that delivery expressly and to acknowledge what it costs — we do not ask, so if you are a consumer in the EU or EEA you keep the full 14 days. [Section 2 of the Refund Policy](/refund) is where that is set out, and it is worth the minute before you press the button.

5. What we provide, and what we do not promise

5.1 We provide the service with reasonable care and skill, as described on this site.

5.2 We do not promise a particular answer. Speech recognition, generated text and synthesised speech are probabilistic. They will sometimes be wrong. What we describe is what the product does, not what any single result will be.

5.3 We depend on third parties and we say so plainly. The cloud service routes to external AI and speech providers. If one of them changes, restricts or ends its offering, what we can deliver changes with it. We will tell you when that happens, and where it materially changes what you bought, the Refund Policy's "we refund in full regardless" grounds apply.

5.4 Latency and throughput depend on your hardware, your connection and load at those providers. Those are not defects.

5.5 Availability. We do not promise uninterrupted service. We do maintenance, and things break. Prolonged failure that we cannot fix is covered by the Refund Policy, not by a promise here.

6. What you agree not to do

6.1 Use the service to break the law, or to produce material that is illegal where you or we are.

6.2 Resell, sublicense, or provide the cloud service to other people as if it were yours.

6.3 Attempt to circumvent the credit allowance, the rate limits, or the authentication.

6.4 Automate the service at a scale that degrades it for others, or use it to build a competing routing service.

6.5 Reverse-engineer the program beyond what the law of your country expressly permits regardless of contract.

6.6 If you break these, we may suspend or end your access. For anything other than a serious or deliberate breach we tell you first and give you a reasonable chance to stop. Money is not refunded when access ends this way — that exclusion is in the Refund Policy and this sentence does not add to it.

7. Your content and your requests

7.1 What you type, dictate or send through the service stays yours. We claim no ownership of it.

7.2 We route it to the third-party providers named in the [Privacy Policy](/privacy) in order to answer you. That is the service.

7.3 We do not use what you send to train models. We do not sell it.

8. Ending the agreement

8.1 You may stop using the service at any time, and cancel a subscription at any time from your profile. The [EULA](/eula) says what happens to the program licence.

8.2 We may end this agreement on reasonable notice if we stop offering the service. If we do that while you have paid for a period that has not finished, we refund the unused part — that is an obligation, not a courtesy.

8.3 Immediate termination is reserved for serious breach of section 6, and section 6.6 says what happens to money.

9. Liability

9.1 Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything the law of your country does not allow to be limited. If you are a consumer, your statutory rights are not affected by this section.

9.2 Subject to 9.1, our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim arose.

9.3 Subject to 9.1, we are not liable for loss of profit, loss of data you did not keep a copy of, or business losses. This is consumer software sold to individuals; it is not sold as critical infrastructure and must not be used as such.

10. Governing law, and where a dispute goes

10.1 These Terms are governed by the law of the State of Washington, United States of America, and the courts of that State have jurisdiction.

10.2 If you are a consumer in the EU or EEA, 10.1 does not take away the protection of the mandatory consumer law of the country you live in, and you may bring proceedings there. That is the law's rule, not our concession, and stating it plainly is cheaper for both of us than discovering it in an argument.

10.3 EU online dispute resolution. The European Commission operates an ODR platform at https://ec.europa.eu/consumers/odr. We are not obliged to use it and we would rather you wrote to us first, because nearly everything is faster that way.

11. Changes to these Terms

11.1 We publish a revision number and an effective date for every change, and every previous revision stays at /legal/archive.

11.2 A change never applies backwards. The revision in force on the day you bought something is the one that governs that purchase, and it remains readable in the archive.

11.3 For a material change we give at least 14 days' notice by email or in the application before the effective date. Continuing to use the service after that date means you accept the new revision; if you do not, cancel before it takes effect and the Refund Policy applies as usual.

12. Odds and ends

12.1 If one clause turns out to be unenforceable, the rest stands.

12.2 Not enforcing something once does not mean giving it up.

12.3 You may not transfer this agreement to someone else. We may transfer it if the business transfers, and we will tell you if that happens.

12.4 These Terms, the Refund Policy, the Privacy Policy and the EULA are the whole agreement between us about the service, and they replace anything said before.